Shipping policy
Free shipping on all orders shipped to the contiguous United States (lower 48 states).
- Processing time: 1–3 business days.
- Delivery time: usually 2–7 business days after shipping, depending on the item and carrier (USPS, UPS, DHL or similar).
- Tracking: a tracking number is emailed when your order ships.
- Items may ship separately from different US warehouses; each package has its own tracking.
- We currently do not ship to Alaska, Hawaii, US territories, APO/FPO addresses or outside the United States.
If your tracking hasn’t updated in 5 business days, contact us at ppalcastg@gmail.com and we’ll look into it.